If you're looking for a more comfortable way to get around town or need an airport transfer, we offer car services with drivers. Here's what you need to know:
- Booking process: To book a car service, please contact us via email or chat and provide us with the necessary details.
- If it is an airport transfer, please provide us with the flight arrival details and the departure for the return flight, and accommodation details if the flights and hotel were not booked through us.
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If you require the day-car service with a driver, please provide us with your business travel itinerary for each day the car service is needed. Additional notes you may include in your request are
- If you require a multilingual driver
- Starting and end point would be an airport, hotel or restaurant
- If you need the vehicle to be spacious enough for luggage
Once these information are settled and finalized, you can expect to receive a quotation in 24-48 hours.
- Confirmation: Once your booking is confirmed, you will receive a confirmation email from us.
- Pick-up: Usually for airport transfers, the drivers will wait at the arrival hall whilst holding up a placard of the passenger's name. As for pick-up at the hotel, the driver will usually get in touch with the passenger, and they would wait at the hotel lobby.
- Assistance: If you're not able to reach the driver or there are any issues with the car service, please get in touch with our support team via chat, and we will do our best to assist and arrange another transport for you if needed.
If you have any additional inquiries about car services or are interested in securing a more convenient trip, please feel free to contact us through our live chat support or by phone at +65 3129 2139. Alternatively, you can also reach us via email at support@trutrip.co