Set up
- How to fill in the first name and last name for your passport details
- What do I do if my account invitation link expired
- TruTrip's password requirements
- How can I delete my account?
- How to set up your traveller profile
- Managing and updating your profile settings
Booking trips
- Why is the booking request I made for an admin not getting automatically approved?
- What do I do if I find the same accommodation cheaper outside of Trutrip
- Making an advanced flight search
- How to request a booking modification
- Car service and airport transfer, what to expect?
- What should I know about car rentals?
Trip support
- I missed my flight. what should I do?
- I had to cancel my booking and the airline issued future travel credits. How do I rebook?
- What to do when my booking has an airline schedule change?
- What do I do if my booking is affected by a Travel Advisory such as bad weather or natural disasters?
- Can I request a visa through TruTrip?
- How to prepare for your flight