Set up
- How to Change or Update Your Email Address
- How to fill in the first name and last name for your passport details
- What do I do if my account invitation link expired
- TruTrip's password requirements
- How can I delete my account?
- How to set up your traveller profile
Booking trips
- How to generate comprehensive booking reports by airline?
- Why do some of my bookings fail?
- Making a flight booking
- Making a hotel booking
- Making a train booking
- My name doesn't match my flight details, should I be worried?
Trip support
- I missed my flight. what should I do?
- I had to cancel my booking and the airline issued future travel credits. How do I rebook?
- What to do when my booking has an airline schedule change?
- What do I do if my booking is affected by a Travel Advisory such as bad weather or natural disasters?
- Can I request a visa through TruTrip?
- How to prepare for your flight