Setting up Single Sign-On (SSO) for your account – Help Centre

Single Sign On (SSO) lets your team sign in to TruTrip using their existing Google, Microsoft or Slack account instead of, or as well as, a separate TruTrip password.

image showing where you can sign in with SSO on TruTrip for Google Slack and Microsoft.png

There are two ways SSO can be used in TruTrip: optional SSO sign-in, or SSO-Only Login.

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Optional SSO

Optional - Default

Users can choose how they sign in.

Sign in with Google, Microsoft or Slack
Continue using email and password
No additional configuration required

Ideal for organisations that want flexibility while transitioning to SSO.

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SSO-Only Login

Manage, Optimise & Enterprise

All users must sign in using SSO.

Email and password login is disabled
All users authenticate via Google, Microsoft or Slack
Consistent sign-in experience for all users
Centralised identity management and security

Available on Manage, Optimise and Enterprise plans. View plans

Which option is right for you?

Choose Optional SSO if...	You want to give users the flexibility to sign in using SSO or their TruTrip password. This is useful if your team is still transitioning to SSO.
Choose SSO-Only Login if...	You want all sign-ins to be managed through your organisation's identity provider, with password login disabled.

How SSO works

User exists in TruTrip

The user must already exist in TruTrip and their email address must match their identity provider.

Choose SSO on login

On the login page, the user selects Google, Microsoft or Slack.

Authenticate

The user is redirected to their identity provider to securely authenticate.

You're in

The user is signed in to TruTrip without needing a separate password.

Already able to sign in with Google, Microsoft or Slack?

Great. That means SSO is already working for your account. If you want to make SSO the only way for users to log in, you can enable SSO-Only Login.

Frequently asked questions

I can already log in with Google. Do I need to do anything else?

No. SSO is already working for your account. If you want all users to use SSO and prevent password login, enable SSO-Only Login.

What happens if a user's email address does not match?

The user will not be able to authenticate via SSO until the email address in TruTrip matches the email address in their identity provider.

Can users still log in with a password?

Yes, unless SSO-Only Login has been enabled for your organisation.

Which identity providers are supported?

TruTrip currently supports Google, Microsoft and Slack.

How to enable SSO-Only Login

SSO-Only Login is available on Manage, Optimise and Enterprise plans.

To enable it for your organisation, contact your TruTrip Account Manager or Support Team.

We will confirm your users are ready and enable the setting for your account.

Contact support

Learn more about TruTrip plans at trutrip.co/plans