If you need help with anything relating to your travel, for example booking a team dinner for 50 people, arranging a hotel room for you team trip, Concierge is the right answer. In it's simplest form, concierge is where you can request anything in relating to your travel, while still staying within TruTrip platform, so it will go through the same payment and approval process as well.
What can you request with concierge?
- Flight and accommodation, if you need help finding a specific flight or hotel.
- Group travel planning, if you need help arranging travel for a large group, company outings, for example a 30 person trip from Singapore to Hong Kong.
- Trip planning, if you need help with arranging and planning a trip to multiple destinations, and full service planning which includes arranging ground transports, visas, etc.
How to submit a concierge request?
Just fill out the form within the concierge page. Specify the date of your request, how many guests are you bringing with you, and please give some additional details or event screenshots of anything that you want to request.
You can choose to connect this concierge request to a specific trip that you have booked within TruTrip, and also add travellers from your company, this will help us in processing the request.
Once you've clicked submit, we will process your request. We will get back to you within 24 hours. We will re-confirm with you if there is any payment needed, and confirm with your group manager if approval is required based on the policy applied to you.