Making a hotel or accommodation booking in TruTrip is as simple as as 1, 2, and 3. Start with a search for the hotel name, or general location of where do you want to stay.
Choosing where to stay
You can choose the hotels based on your needs through either list view, or map view. The map view will help in giving point of references that is near and around your hotel of choosing. Filters are available and will be applied for both List View, and Map View.
Choosing a room type
Each hotel will have multiple room types, and multiple price per room. Each price and room will have their own refund policy and amenities that are included, take a closer look before booking to find the most suitable room to your needs.
Please also take note of the additional information such as check in time, additional amenities offered by the hotel, and what documents are required during check in.
Reviewing your booking
Make sure you have chosen the correct passport that you will be travelling with because this passport will be used during check in. You can find out more on how to setup and add additional passports through this link.
You can also check the maximum occupancy of the room itself, and also the cancelation and refund policy before choosing your payment method.
If you need additional services, specific bedding preference, or any other request, you can put them within the special request box. This request will be processed separately from your booking, and some request may incurr additional charges. We will contact you with any of the special request updates.
Choosing a payment method
You should be able to see the payment options that has been setup by your manager/administrator. You can choose to pay with any of the listed payment method, although we would recommend verifying with your manager for which payment method to be used for purchase.
After confirming a payment method, we will then start the booking process of your itinerary. Sit back, relax, and we will update you through email once we have confirmed your hotel itinerary.
If your manager had setup a policy that ensures all booking requires approval, then you will be informed about this booking will need approval from your manager. We will not be processing the payment until the approval has been given from your manager. Hence, it is imperative that the approval from your manager is given as soon as possible so that we can secure your room.
You will also be required to write a rationale or explanation regarding your booking request. We will be sharing this explanation to your manager.
Find out more about how policy and approval works from this article here.