TruTrip的建立是为了向您提供最佳价值。通过我们的保证，我们致力于给你最好的价格和机会来减少你的整体成本。由于TruTrip以自动化为先，我们没有传统的系统可以覆盖，因此我们每次都能以最低的成本效率履行我们的承诺。
以下是我们如何给你最低的成本。
- 伙伴关系。 Our global partnerships with Agoda, Booking.com, Bedsonline, flight partners in over 5 markets, and more ensure you get quality inventory, great prices, and vast options. We stand out from the competition because we don’t mark up our fares. The price we get from our partners is the price you pay on TruTrip!
- 销售点。 One of the factors affecting fares and rates is where you are purchasing from, known as Points of Sale. TruTrip, through our partners, has 6 Point(s)-of-Sale options and growing, to get the most affordable fares and rates.
- NDC航空公司的整合。 The new distribution capability (NDC) channel is often where airlines offer some of their best pricing. We are continuously increasing our NDC integrations, which now include multiple carriers in Southeast Asia.
- 向你收取真正的费用*。 We don’t depend on averages and estimates to give you a blended set of charges, which are typically in favor of the seller. We only charge you the real extra charges on your booking which means you pay the exact cost every time.
*我们在法律上可以依据附加费用的规则。
担保
我们的保证是基于 "真实的一揽子票价和费率"，目前仅适用于航班和住宿。这意味着我们不保证具体的个人票价，但我们保证你的月度总消费，只要超过1万新元或同等的消费（例如。3万马币）。
我们的保证很简单，我们相信我们的费率和票价至少与市场一致或更好，如果不是这样，我们会的。
- 给你相当于与你的账户相关的所有费用的现金返还（订阅费用加上费用和收费）；以及
- 给你三个月的所有住宿预订提供5%的现金返还
这一保证适用于所有领先的TMC的比较，并且在比较时必须包括结帐费用--即包括与预订有关的所有费用（即竞争者A向你收取2美元的车费，但收费90美元--支付的价格将是92美元)
要索赔，你需要与我们分享。
- i) 代表你真正篮子的预订--要代表真正篮子的预订，你必须在过去12个月内进行类似的旅行。
- ii) 在竞争对手的网站上发现的费率，以及采取基准的时间和日期（我们将能够在自己的日志中找到你搜索的数据）。
细则
- 类似的篮子是由TruTrip定义的，并可由我们绝对酌情宣布为无效（基本上，我们有权说这是或不是一个公平的篮子比较）。
- 所有款项在提交后45天内以贷方形式支付到您的账户上
- 我们所有的定价都是基于现有的最低费率--其中包括使用预付账款的选项
- 费用之间的差异必须大于0.05%或总篮子的5美元，以较高者为准
- TruTrip保留在不事先通知的情况下随时撤销此优惠的权利--届时只有已经提交的索赔才会被受理。撤回的时间将被视为与公开通知的时间相同。
定义
- "协议" means this fare guarantee agreement as modified, altered, supplemented, amended and/or restated from time to time;
- "篮子"。 means a representative sample of a customer’s fares and rates from the last 4 weeks, based on their last 12 months of travel patterns. Representative means no less than 5 but no more than 10 examples of fares and rates, in any combination;
- "现金返还" means an amount calculated by TruTrip that is credited to the customer’s TruTrip account, which can be used to book future travel;
- "结账费用" means the total costs of booking, including all fees charged by the service provider;
- "竞争者" means businesses that provide a similar scope of services to their customers, whether offline or online. This includes the leading travel management companies (TMCs) such as Amex GBT, BCD Travel, CTM, CWT, Egencia FCM Travel, SAP Concur, Serko, TravelBank, TravelPerk, TravelStop). It does not include travel booking platforms such as Skyscanner or direct airline and hotel websites;
- "客户" means a company that is registered on TruTrip’s platform and is actively booking travel through the platform;
- "票价和费率" means the checkout cost of booking flights (“fares”) and hotel rooms (“rates”);
- "费用" means all costs borne by the customer that relates to using of TruTrip’s platform and services, including subscription fees (the monthly platform fees, and any other charges by TruTrip that do not relate to the pass-on of costs charged to TruTrip by third parties);
- "保证" means a formal assurance that TruTrip will fulfill the obligations in this agreement once the required conditions are met.