At TruTrip, we strive to provide exceptional customer support and assistance to ensure your travel experience is smooth and enjoyable. If you have any questions, concerns, or require assistance, we offer multiple channels through which you can reach us. Here are the various ways you can get in touch with our dedicated support team:
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Chat via our Website or App: You can easily connect with us through our chat feature, available both on our website and within our app. Simply visit our website or log in to your TruTrip app account, and you'll find a chat option where you can interact with our support agents in real-time (normally by clicking on the icon in the bottom left of the screen). We're here to provide quick and efficient responses to your queries.
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Messenger Platforms: We understand the convenience of messenger platforms, and therefore, we're available on popular messaging apps such as WhatsApp (+6588158598), Facebook Messenger, and WeChat (see QR code below). Simply click on the links or follow the QR codes and connect with us there.
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Phone Support: For those who prefer speaking directly to our support team, you can give us a call. We have dedicated helpline numbers for different regions:
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- Singapore: [+65 3129 2139]
- Malaysia: [+60 1 6299 6754]
- Indonesia: [+62 21 5099 6653]
- Australia: [+62 21 5099 6653]
- Email Support: If you prefer written communication or have detailed inquiries, you can always send us an email. Reach out to us at [support@trutrip.co], and our support team will respond promptly, providing you with the assistance required.
No matter which channel you choose, our support team is dedicated to providing a prompt and helpful response to all your travel-related questions, booking queries, or any other concerns you may have.
At TruTrip, your satisfaction and seamless travel experience are our top priorities. Don't hesitate to get in touch with us through your preferred communication method, and we'll be glad to assist you every step of the way.
Happy travels!
The TruTrip Support Team
Our WeChat QR code
