If you've already booked a trip but want to modify it, you can request a booking add-on. To do this, you need to follow the steps below:
- Log in to the portal: If you don't remember the login details, you can reset them.
- Go to the trips page: Once you've logged in, go to the trips page where you'll see all the trips you've booked.
- Select the trip you want to modify:
- Once you've selected the trip, choose the "modify trip" option.
- List the changes you want to make: After selecting the "modify trip" option, you'll be prompted to list the changes you want to make. This could include changing the booking date, flight time, or destination.
- Submit your request: Once you've listed down the changes, submit your request. This will be sent to our team who will review and action it as soon as possible.
Note that there may be additional fees or charges associated with making changes to your booking, depending on the type of modification and the terms and conditions of your booking.
If you have any questions or concerns about requesting a booking add-on, don't hesitate to contact our customer support team who will be happy to assist you. You may reach out to us via live chat support or by mobile at +65 3129 2139. Alternatively, you can also reach us via email at firstname.lastname@example.org