At TruTrip, we aim to provide you with the widest selection of hotel options for your business travel. However, if a hotel you regularly book is missing from our platform, don’t worry, we’ve got you covered.
How to request a hotel not listed on the platform
If a specific hotel doesn’t show up in your search results, you can submit a request to our support team. Just share the hotel name, location, and any other relevant booking details, and we’ll take care of the rest.
What happens next
We’ll add the hotel to our system, so it becomes available for future bookings.
Our support team will handle the booking manually, by contacting the hotel directly and securing your reservation.
If your company books the same hotel frequently, we’ll work with our supplier partners to source the hotel, making it available for direct booking on the platform — with better rates and automated booking flow.
Need help?
Reach out to our support team via chat or email, and we’ll be happy to assist with your request.