What is Forced SSO?
Forced SSO means that everyone in your company must use their company's SSO account (right now we have Gmail, Slack, and Microsoft) to log in to the platform service.
This is different from regular SSO, where people can choose to use either their company SSO or a regular email and password the main benefits
- It’s safer: especially if your company's SSO method has another layer of multi-factor authentication (MFA) set up.
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No more email and password: Once Forced SSO is enabled, logging in with an email and password is no longer needed (and possible). All users will login with their company SSO account.
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New users are easy to add: When new users are invited to our service, they won't need to create a password or verify their email. They can just signup/login right after they have been invited.
How do users log in for the first time when Forced SSO is enabled for their company?
Users need to be invited by their travel admins. Once invited, they will receive an email containing an activation link. This link will allow them to activate their account and select one of the SSO options for signing in.
What if I can’t log in for some reason?
If you encounter difficulties logging in, it may be because you selected the wrong SSO. For example, you might have chosen Slack instead of your work Gmail account, even though your company has enabled Forced SSO for Gmail. In this case, a pop-up will appear prompting you to choose a different sign-in method.
Can I still request a new password?
No. Forced SSO eliminates the need for password requests since it restricts login to one method—using your company SSO.
Is Forced SSO available to everyone?
No, Forced SSO is only available to users on the standard or premium plans.
Who can enable Forced SSO?
Enabling Forced SSO is a significant security change and can only be activated by TruTrip Support. To request this feature, please contact our support team directly.
Here are the easiest ways to reach out:
- Email: support@trutrip.co
- Live Chat: You can find the live chat option on our website (https://trutrip.co/).
Important: We recommend discussing this change with your team before enabling Forced SSO.
Need more help?
If you have any questions about Forced SSO, please don't hesitate to contact our support team using the methods mentioned above.