In order to have the correct billing information on your booking or subscription invoices, you'll need to create an invoice profile.
How to set up your invoice profile
- Go to the payment-billing page -> Invoice profile(app.trutrip.co/payment-billing/invoice-profile)
Click "Add new" and update your company name, business registration number and address.
Your invoice profile is now visible and set to "default" which means that these are the details that will be displayed on your upcoming bills.
Using multiple invoice profiles and changing them
It is possible to create multiple invoice profiles, and you can also assign specific users to a specific invoice as well. You can assign users or groups to an invoice by selecting them in the invoice details. This option will be available for the second, third, and so on invoices that you create. The first invoice will always be the default.
The rule on how each invoices will be used is as follows:
- Default invoice will be used if there are no invoices assign to the user or groups. This will be the fallback invoice, and also invoice used for deposit related transactions, and also subscriptions.
- Invoices assign to a group will override the default invoice settings, so member of that group will utilise the Group Invoice.
- Invoices assign to a specific user or traveller will override everything else, even group invoices. So these users will always use the specifically assigned invoices.
Keep in mind that, after switching the default invoice profile, or changin the invoice assignment, previous invoices are not affected . So this means that only future invoices will have a new address and billing details.
Also, we've added all the separate invoices (booking, addon, refund) into the same file. So whenever someone downloads an invoice they will have all info needed.
If you need adjustments to the previous invoice, please reach out to our support team.