- Please note that you will be able to perform an online check-in with the airline booking number which is provided to you in your confirmation email. (The requirements of online check-in varies between airlines hence it is important to refer to the airlines terms and conditions).
- In a situation where you are performing your check-in at the airport, you may take along a copy of your booking confirmation that is sent to you via email. The template of our email is "printer-friendly" hence it will be a simple 1 to 2 page confirmation that you can take along with you to the airport.
- If you face issues locating your booking with the airlines, do not hesitate to contact us immediately via the chat function on the bottom right of your screen or send us an email at firstname.lastname@example.org. You may also call us at +65 3129 2139.
- You may be able to present either the online copy or the printed copy of your booking confirmation email to the hotel reception during check-in.
- As an added feature, TruTrip's Customer Service team does a confirmation check for each hotel bookings made with us. In case there's an issue, we will contact you with the information and solution.
- However, if you face an issue locating your booking with the hotel, do not hesitate to contact us immediately via the chat function on the bottom right of your screen or send us an email at email@example.com. You may also call us at +65 3129 2139.